Domestic Recruitment Type Organized Travel Contract Transaction Terms and Conditions Explanation Document 《Common Matters》

Please be sure to read these travel conditions when applying for a domestic recruitment type planning travel contract.

1. Enter into a domestic recruitment type planning travel contract.

Upon receiving an inquiry, we will promptly and appropriately explain the status of arrangements even before the final itinerary is handed over. If you provide us with a final itinerary, the scope of travel services for which we are obligated to arrange and administer the itinerary will be identified as set forth in such final itinerary. A final itinerary may not be created.

Payment Date and Application of Travel Fees Travel fees refer to the “Travel Fees Subject to Payment” in Clause 8, and the travel fees are indicated in pamphlets, etc. or plans. Please check the departure date and the number of guests. The travel fee must be paid before the 21st day counting back from the day before the start date of the tour so that we can confirm the payment. If the application for the Tour Contract is made on or after the 21st day counting back from the day before the start date of the tour, the travel fee will be refunded at the time of application or before the date specified by the Company before the start date of the tour. Payment is required so that we can verify payment. Participating customers who are 12 years of age or older on the day of the trip start date will be charged the "adult price", and those aged 6 to 12 years will be charged the "child price", unless otherwise noted. . Children under the age of 6 who do not use a dedicated bed in the guest room will be charged an "infant fee". Unless otherwise specified in pamphlets, etc. or plans, "adult price" will be applied.

(1) This trip is planned, solicited and implemented by Bamboo Tour (Takehara-cho (5) 3490-1, Takehara-cho, Takehara-shi, Hiroshima Prefecture, travel agency area-440 registered by the Governor of Hiroshima Prefecture). (6) Domestic Agent-Organized Tour Contract (hereinafter referred to as the "Tour Contract") will be concluded with Bamboo Tour (hereinafter referred to as the "Company").

If you have a nationality other than Japan, separate procedures and arrangements may be required, so please be sure to let us know when you apply. (3) Organization/group contracts

If multiple passengers traveling on the same itinerary at the same time appoint their responsible representative (hereinafter referred to as the

1. (2)   This document (hereinafter referred to as the “common matter document”) is part of the transaction conditions explanation document delivered to customers based on Article 12-4 of the Travel Agency Act. If a travel contract is concluded, a part of the contract document pursuant to Article 12-5 of the Travel Agency Law and Article 9, paragraph 1 of the travel agency agreement approved by the Japan Tourism Agency. becomes.

2. (3)   The contents and conditions of the travel contract shall be the conditions stated in recruitment advertisements, pamphlets, etc. , a final document called the final itinerary that will be handed to you before departure (hereinafter referred to as the “final itinerary”), and the travel agency agreement approved by the Japan Tourism Agency <part of the agent-organized tour contract> ( hereinafter referred to as the “Agreement”).

3. (4)   The Company provides transportation, accommodation, and other travel-related services (hereinafter referred to as “Travel Services”) provided by transportation and accommodation facilities according to the itinerary specified by the Company. ) and undertake to manage the itinerary.

2. Application for travel contract
(1) A customer who intends to apply for a travel contract shall

2

3 4 5 (7) (8)

The provisions of (6) 2 to 5 of this paragraph shall apply to the conclusion of a travel contract for which an application has been made. Except in cases where a special agreement has been concluded, the Company shall have all agency rights regarding the conclusion and cancellation of travel contracts, etc. for travelers who make up the organization/group (hereinafter referred to as "members"). Transactions related to the travel business pertaining to the organization/group will be conducted with the person responsible for the contract. The Person Responsible for the Contract shall submit a list of constituents (hereinafter referred to as the "Traveler List") to the Company by the date specified by the Company. The Company shall not be held responsible for any obligations or obligations that the Person Responsible for Contract currently has or is expected to have in the future. In the event that the person responsible for the contract does not accompany the group/group, our company will consider the member appointed in advance by the person responsible for the contract to be the person responsible for the contract after the start of the tour.

As a general rule, it is not possible to take separate actions for the convenience of the customer. However, depending on the plan, it may be accepted under different conditions. If the client decides to withdraw from the tour for personal reasons, it is necessary to notify us in writing of this fact, whether or not he/she will return, and the scheduled date and time of return.

7. (1)

(twenty three)

(Four)

8.

After filling out the prescribed items in the contract application form (hereinafter referred to as the “application form”), the amount specified in the pamphlet, etc. or the individual travel plan (hereinafter referred to as the “plan”) that the Company publishes in the pamphlet, etc. The full amount of the application fee or travel fee (see 3.

Travel price to be paid “Travel price to be paid” means the amount indicated as the travel price, the amount indicated as the additional charge, or the amount indicated as the discount price in the pamphlet, etc. or plan. This total amount includes the “application fee, etc.” in paragraph 2 (1), the “cancellation fee” in paragraph 14 (1), the “penalty” in paragraph 15 (2), and the “change It will be the basis for calculating the amount of compensation.

It is called "application fee, etc." ) must be submitted with the application. The application fee, etc. will be treated as part or all of the "tour fee," "cancellation fee," and "penalty fee."

Refusal to conclude a travel contract The Company may refuse to conclude a travel contract in the following cases.

(2) The Company may, by telephone, mail, facsimile or other means of communication,
may accept applications for reservations for travel contracts
vinegar. In this case, the travel contract has not been concluded at the time of reservation.
(3) If the customer is an organized crime group, an organized crime group member, an associate etc., companies related to organized crime groups, corporate racketeers and other anti-social forces. When it is recognized that the payment of the application fee, etc. is made within this period. If payment is not made, we will treat it as if the customer did not apply for the reservation. use threatening language or violence in relation to any action or transaction;

(2)

(3) (4)

(5) (6)

(7) (8)

What is included in the tour price Fares and charges of the transport agency used specified in the itinerary. However, unless otherwise specified, the seat class will be an ordinary seat. Accommodation charges, taxes and service charges at the accommodation specified in the itinerary. However, unless otherwise specified, both Japanese-style and Western-style rooms are based on the maximum number of guests per room. If the customer wishes to use the room with fewer people than the maximum number of people per room, an additional fee will be charged separately. Sightseeing fees specified in the itinerary (entrance fee, etc.). Meals, taxes and service charges specified in the itinerary.
Consumption tax and other taxes, service charges, airport facility usage fees, etc. Other expenses specified as "included in the tour price" in pamphlets, etc. or plans. Expenses for accompanying a tour conductor in the case of a tour conductor accompanying plan. National Licensed Guide Interpreters or Local Licensed Guide Interpreters Accompanying Plans, expenses for accompanying them.

When applying for a tour, please notify us that special consideration is required for participating in the tour (Please notify us immediately if any of these conditions occur after the conclusion of the tour contract (1). ). We will inform you again, so please provide specific details of the measures that will be necessary during your trip.

please.
2 If we receive the request in 1 above, we will do our best to

We will comply with this within reasonable limits. In doing so, we may ask you about your situation and necessary measures, or you may be asked to provide them in writing.

The above costs will not be refunded even if some of them are not used due to customer's convenience.

Delivery of contract documents
The Company shall promptly notify the customer after the conclusion of the travel contract.
The itinerary, the contents of the travel service, the travel fee and other travel conditions other than those specified in paragraph 9 are not included in the travel fee. Some examples

(1) (2)

When the number of applicants reaches the planned number of applicants. 9. Regarding a trip for which the Company has specified special conditions for participation, when the participant's gender, age, qualifications, skills and other conditions (1) do not meet the conditions specified by the Company.

1. (3)   When you are under the age of 20 on the start date of this tour or when you perform an equivalent act. (5) The customer spreads rumors, uses fraudulent means, or uses intimidation, and a consent form from the representative of the person with parental authority is required. In addition, when a person under the age of 15 who damages the credibility of the Company or interferes with the business of the Company acts as a guardian (a person under the age of 20 is not a guardian) or acts equivalent to these. In some cases, we may require you to accompany us. (6) The customer causes trouble to other customers or behaves in a group

2. (4)   When special consideration is required

1 Depending on the customer's situation, it may have been included in the original arrangement.

(7) When it is convenient for our business. vinegar. Those who are in poor health or use equipment such as wheelchairs.

Persons with ghee or animal allergies, those with food allergies, those with food allergies It will be established when the application fee, etc. by is received. However, communication contract

Persons with disabilities, persons with assistance dogs (seeing-eye dogs, hearing aids, etc.) are subject to Article 26, and those who require special consideration

1. 3  For the safe and smooth operation of the trip, may be subject to changes in part of In addition, if it is not possible to arrange the measures requested by the customer, or the provider of transportation, accommodation and other travel-related services (hereinafter referred to as "Travel Service Provider") may take such measures. If we cannot confirm that, we may refuse to conclude the travel contract or cancel the travel contract.

2. 4   Based on the customer's request, the customer is responsible for the costs required for special measures taken by us for (2).

(1)

(twenty three)

(Four)

(5) (6)

(7)

Transportation expenses, admission fees, etc. for places and sections described as “free action”, “free tour”, “extra fee”, “customer's burden”, etc. in the itinerary described in the pamphlet or plan. Excess Baggage Charges (for items exceeding the specified weight, volume and number of pieces). Surcharges and charges imposed by the carrier (e.g. fuel surcharge). However, this excludes cases where it is clearly indicated as being included in pamphlets, etc. or plans. Cleaning charges, telecommunication charges such as telegrams and telephones, gratuities for maids of accommodation facilities, other personal expenses such as additional food and drinks, and taxes and service charges associated with them. Medical expenses related to injuries and illnesses. Participation fee for optional tours, etc. (extra charge for excursions) that only applicants can participate in. Other additional charges not included in the contents of the tour contract (entrance tour fee, meal fee, photo fee, transportation fee, etc.) arising at the request of the customer.

6.

We will also provide you with a contract document that describes matters related to our responsibility. The contract document consists of common matter documents such as pamphlets. The scope of travel services for which the Company is obliged to arrange and manage the itinerary under the travel contract shall be as stated in the contract document in (1) of this section.

Final itinerary In the case where the confirmed itinerary or the name of the transportation or accommodation facility that is important to the presentation cannot be stated in the contract document in the preceding paragraph (1), the accommodation facility that is scheduled to be used and the transportation that is important to the presentation After the contract document is handed over, the name of the travel agency must be specified and the application for the tour contract will be made on or after the day before the start date of the tour (on or after the 7th day counting back from the day before the start date of the tour). In that case, we will deliver the final itinerary listing these confirmed conditions by the date specified in the relevant contract document up to the start date of the trip). In the case of (1) of this section, we would like to confirm the status of the arrangement

10. Items not included in the tour price

Domestic Recruitment Type Organized Tour Contract Transaction Terms and Conditions Explanation Document 《Common Matters》 20190125 1

(8) Transportation and accommodation expenses from your home to the place of departure and arrival. 11. Changes to travel contract details

3

In the event of natural disasters, wars, riots, suspension of travel service provision by travel service providers, orders from public offices, or other causes, safe and smooth travel becomes or becomes impossible. When the threat is extremely high. When the Company has not handed over the final travel itinerary to the customer by the designated date. When it becomes impossible to carry out the tour according to the itinerary stated in the contract document due to reasons attributable to the Company.

If the customer cancels or temporarily withdraws from the tour contract during the tour due to personal reasons after the start of the tour, it will be considered as a waiver of the customer's right and no refund will be made. If the customer becomes unable to receive the Travel Services described in the contract document due to reasons not attributable to the customer, or if the Company notifies the customer to that effect, the customer may cancel the travel services in question without paying a cancellation fee. You can cancel the part of the travel contract that you are no longer able to receive. In this case, the Company has already paid or will have to pay cancellation charges, penalties and other charges for the relevant Travel Services out of the amount of the Travel Fee for the part of the Travel Services that the Company has become unable to receive. We will refund the customer after deducting the amount related to the cost (limited to cases not attributable to our company).

You will need your coupons. If the coupons are not submitted, the travel fee may not be refunded.

18. Itinerary Management We will endeavor to ensure the safe and smooth conduct of your trip, and will provide you with the following services. However, this does not apply if the Company concludes a special agreement with the customer that differs from this, or if it is specified separately in the pamphlet, etc. or plan.

Even after the Tour Contract has been concluded, the Company shall not be liable for acts of God, wars, riots, suspension of travel services by travel service providers, orders from public offices, or provision of transportation services not based on the original operation plan. In the event that other reasons beyond our control have arisen, if it is unavoidable in order to ensure the safe and smooth implementation of the tour, we will promptly inform the customer in advance of the reason why such circumstances cannot be involved and the reason for the cancellation. We may change the contents of the travel contract by explaining the causal relationship (3). However, in case of emergency, if it is unavoidable, we will explain it after the change.

increase. (Four)

12. Change of Tour Fee After the Tour Contract is concluded, the Company shall not change the Tour Fee except in the following cases.

4 5

(1) (2)

When it is recognized that there is a risk that the customer may not be able to receive the travel services during the trip, take necessary measures to ensure that the travel services are provided in accordance with the travel contract. If you have no choice but to change the contents of the Tour Contract despite taking the measures in (1), arrange for alternative services. In this case, when changing the itinerary, endeavor to ensure that the changed itinerary conforms to the purpose of the original itinerary, and when changing the contents of the travel services, the changed travel services Efforts should be made to minimize changes to the contents of the travel contract, such as striving to provide the same travel services as the original.

(1) If the applicable fares and charges of the transportation facility to be used are
Due to changes in trends, etc., at the time specified at the time of recruitment
Compared to applicable fares and charges that are advertised as valid
increase or decrease significantly beyond what is normally assumed
When the amount is increased or decreased, the Company will
Increase or decrease the amount of the travel fee within the range. however,
In case of increasing the travel fee,
Before the day corresponding to the 15th day counting back
to that effect. 15. If the applicable fare/charge is reduced, the tour fee will be reduced by the amount of the reduction if the Company has the right to cancel the tour contract (cancellation before the start of the trip). (1)

19. Our Company's Instructions When traveling as a group from the start of the tour until the end of the tour, the customer shall follow the instructions of the Company in order to carry out the tour safely and smoothly.

20. Conductors, etc.
(1) Whether or not a tour conductor accompanies a tour conductor will be indicated in the pamphlet, etc. or in the plan.

I will post it. (2) Accompanied tour conductor plan

1 In the tour conductor accompanying plan, a tour conductor accompanies the entire journey and performs all or part of the work listed in paragraph 18 and other work that our company deems necessary in connection with the trip.

2. As a general rule, tour conductors and other persons shall be engaged in the work described in 1 above from 8:00 to 20:00.

(3) Local tour conductor plan In principle, a local tour conductor accompanies the tour from arrival at the destination to departure. The scope of work of the local tour conductor shall conform to the duties of the tour conductor in (2) of this section.

(4) Local Staff Guidance Plan In the local staff guidance plan, a tour conductor will not accompany the tour, but the local staff will carry out the necessary work to make the trip smooth.

(5) Individual travel plan No tour conductor will accompany the individual travel plan. For plans that do not include a tour conductor, please manage your own itinerary. Coupons necessary for the customer to receive travel services will be handed over, and the customer will be responsible for the procedures for receiving the travel services. In addition, please contact us if you need to stop providing services such as transportation or if you have to cancel your trip suddenly for your convenience. In addition, if it is impossible to contact the company on a holiday or outside business hours, please contact the remaining service provider (hotel, transportation, etc.) to cancel or process the cancellation by yourself. . Please note that if you do not contact or process the cancellation, you will have waived your rights and will not be able to receive any refund.

1. (2)   In the event that the terms of the contract are changed pursuant to Clause 11, and there is a decrease or an increase in the costs required to implement the tour (increase in costs, the travel service provider In spite of the fact that the travel service is being provided, there is a shortage of seats, rooms, and other facilities at the travel service provider.) The amount of the travel fee may be changed within the scope of the above. However, cancellation fees, penalties, and other expenses already paid or to be paid in the future for travel services that were not provided due to changes in the contents of the tour contract shall be borne by the customer.

2. (3)   In the case where it is stated in the pamphlet, plan or contract document that the tour price varies depending on the number of users of the travel service provider, If the number of users is changed for reasons not attributable to the Company, the amount of the tour fee will be changed.

13. Customer Substitution

1. (1)   You may change your travel contract status to another with our approval.

   You can transfer it to someone else. In this case, fill in the prescribed matters on the form prescribed by the Company and submit it to the Company together with the prescribed fee (the amount may be the same as the cancellation fee under Article 14 (1)). increase.

2. (2)   The transfer of status under the Travel Contract shall become effective when our Company accepts it, and thereafter the transferee of the status under the Travel Contract shall be entitled to You will assume all rights and obligations. In addition, the Company may refuse to make a change due to reasons such as the travel service provider not responding to the change.

14. YOUR RIGHT TO CANCEL YOUR TRAVEL CONTRACT
(1) When we receive a cancellation fee from the customer

1. 1   You may cancel the Tour Contract at any time by paying the cancellation charges specified in the table below. The date of cancellation of the tour contract shall be based on the time when the customer requests cancellation during the business days and hours of the sales office where the application was made. Facsimiles, etc. received on non-business days or after business hours will be treated as requests for the next business day.

2. 2  Even in the case of cancellation due to the handling of various loans, etc. for which the Company is not responsible, the cancellation fee in (1) 1 of this section will be charged.

3. 3   Any change in departure date, plan change, provision of travel services, etc. due to personal reasons will be deemed as cancellation of the entire trip, and will be subject to this clause. (1) 1 cancellation fee will be charged.

In the following cases, the Company may explain the reason to the customer and cancel the Tour Contract before the start of the tour.

4. When the Tour Contract is canceled in accordance with (1) 123 of this paragraph, we will refund the remaining amount after deducting the prescribed cancellation fee from the tour fee (or application fee, etc.) already paid. If the cancellation fee cannot be covered by the application fee alone, the difference will be charged. In addition, if there is a difference in the price due to the change in the number of people using one room, we will charge the travel fee for the difference in (2).

(3)

When. Disrupting the discipline of group behavior by violating the Company's instructions by tour conductors or other persons for the safe and smooth implementation of tours, or by assaulting or intimidating these persons or other accompanying passengers; When it interferes with the safe and smooth implementation of the relevant travel. When it becomes impossible to continue the tour due to natural disasters, wars, riots, suspension of travel services by travel service providers, orders from public offices, or other causes beyond our control. .

When the Company cancels the Tour Contract based on (1) of this paragraph, the contractual relationship between the Company and the customer will be extinguished only in the future. In other words, the liability of the Company for the travel services already provided to the customer shall be deemed to have been effectively paid. In addition, in this case, the Company shall deduct from the portion of the travel fee related to the travel services that the customer has not yet received the cancellation fee, penalty and other fees already paid, Or we will refund you the amount after deducting the amount related to the expenses that you will have to pay in the future. When the Company cancels the Tour Contract after the start of the tour pursuant to (1) 14 of this paragraph, the Company shall, at the request of the customer, cancel the travel necessary to return to the departure point at all costs incurred by the customer. Undertake line service arrangements.

If the Company recognizes that a customer during a trip is in a condition requiring medical diagnosis or medical treatment, etc., due to illness, injury, or other reasons, the Company will take necessary measures. In this case, if this is not due to reasons attributable to our company, all costs required for such measures shall be borne by the customer, and the customer shall pay such costs by the date designated by our company. must be paid in a way that

22. Our Liability
(1) Our company or our company's

If the arrangement agent causes damage to the customer intentionally or negligently, we will compensate for the damage. However, this is limited only when the Company is notified within two years from the day following the occurrence of the damage.

(2) For example, even if the customer suffers damage due to any of the following reasons, our company will not be held responsible for this item (1). However, this shall not apply if the intent or negligence of our company or our arrangement agent is proven.

1 Natural disasters, wars, riots, or changes in travel itinerary or cancellation of travel caused by these

2 Damage caused by accidents or fires at travel service providers

3 Discontinuation of travel services provided by travel service providers, or changes in itinerary or cancellation of travel resulting from these

4 Change of travel schedule or cancellation of travel caused by orders of public offices, etc.

5 Accidents during free movement
6 Food poisoning
7 Theft
8 Carrier delays, interruptions, rescheduling, rerouting

etc., or changes in the itinerary caused by these or

shortens the time spent at the destination
(3) The Company shall not be liable for any damage caused to baggage as described in (1) of this paragraph.

1

2 3 4 5 6

7 8

(2)

16. (1)

one two three

When it is found that the customer does not meet the conditions of the participating travelers such as gender, age, qualifications, skills, etc. specified in advance by the Company. When the customer is found to be unable to endure the trip due to illness, the absence of a necessary caretaker, or other reasons. When it is recognized that the customer may cause trouble to other customers or interfere with the smooth implementation of the group tour. When the customer requests a burden that exceeds the reasonable range regarding the contents of the tour contract. When the Customer is found to fall under any of Clauses 3 (3) to (5). When the number of customers does not reach the minimum number of participants stated in the pamphlet or plan. In this case, we will notify the customer that the tour will be canceled before the 13th day (3rd day for day trips) counting back from the day before the start date of the tour. When the tour implementation conditions specified in advance by the Company at the time of conclusion of the tour contract are not fulfilled, or when there is an extremely high risk of doing so, such as when there is insufficient snowfall on a trip for the purpose of skiing. In the event of natural disasters, wars, riots, discontinuation of travel services by travel service providers, orders from public offices, or other causes beyond our control, the itinerary stated in the contract document. When the safe and smooth implementation of the tour in accordance with the above becomes impossible, or when there is an extremely high risk of becoming impossible.

If the customer fails to pay the tour fee by the date set forth in Clause 7, the Company shall deem the customer to have canceled the tour contract on the day following the due date. In this case, the customer will be required to pay to us a penalty fee equivalent to the cancellation fee stipulated in Article 14 (1).

Our company's right to cancel the tour contract (cancellation after the start of the tour) In the following cases, our company may cancel part of the tour contract by explaining the reason to the customer even after the start of the tour.

When the customer is found to be unable to travel due to illness, the absence of a necessary caretaker, or other reasons.

(6)

Arrangements and necessary arrangements for alternative services in the event of changes in travel service content due to bad weather, etc., for individual travel plans, sections where local tour conductors do not accompany and sections where local staff do not work. The procedure must be done by the customer himself/herself. Whether or not a national licensed guide interpreter or a regional licensed guide interpreter will accompany you will be specified in the pamphlet, etc. or plan.

Four

(7) The customer has been found to fall under items (3) to (5) of paragraph 3. 21. Protective measures

Cancellation date of travel contract

Cancellation fee

1. 1.   Except for the cases listed from 17:00 on the day before the start date of the trip until f. )

2. 2.   When canceling by 17:00 on the day before the trip start date

3. 3.   Cancellation after 17:00 on the day before the trip start date

4. 4.   When canceling on the day the trip starts (excluding the cases listed in F)

5. 5.  Cancellation after the start of the trip or non-participation without contact

free

40% of travel fee 100% of travel fee 100% of travel fee 100% of travel fee

In applying this table, "after the start of the trip" means after "when you start receiving the service" as stipulated in Article 2, Paragraph 3 of the Attached Special Compensation Regulations.

(2) In the following cases, the customer may cancel the tour contract without paying a cancellation fee before the start of the tour. 1 When the contents of the Tour Contract are changed in accordance with Clause 11. However, the changes listed in the left column of the table in paragraph 25, and other

only when it is important to
2. When the travel fee is increased based on Clause 12 (1).

17. Refund of travel fee
(1) Our company reduces the travel fee in accordance with the provisions of paragraph 12 (1) (2) (3).

or if the travel contract is canceled pursuant to the provisions of paragraphs 14, 15 and 16, if there is an amount to be refunded to the customer, refunds due to cancellation before the start of the tour will not be accepted. Within 7 days counting from the day following the date of cancellation, or within 30 days counting from the day following the end date of the tour stated in the contract document in the case of a refund due to reduction or cancellation after the start of the tour, the relevant amount to the customer I would like a refund.

(2) Regarding refunds after delivery of coupons,

notwithstanding the provision of (1) of this paragraph, from the day following the occurrence of the damage.

150,000 yen per traveler (intentionally or based on the provisions of 2 paragraphs 14 to 16) (Excluding cases where the travel contract is due to gross negligence). Changes pertaining to the terminated part when terminated

there is. (Tour conditions for communication contracts differ from normal travel conditions.

23. Customer Responsibilities

1. (1)   Customer's intentional act or negligence, acts contrary to laws and public order and morals

   If the Company suffers damages due to the customer's failure to comply with the provisions of the contract, the Company will receive compensation for the damages from the customer.

2. (2)   When concluding a travel contract, the customer shall use the information provided by the Company to understand the rights and obligations of the customer and other details of the travel contract. You have to try.

3. (3)   In the unlikely event that after the start of the trip, the customer recognizes that the travel services described in the contract document are different from the description, promptly at the travel destination You must notify us or our agency, tour conductor, facilitator, local staff, or travel service provider to that effect.

4. (4)   In the event that coupons are lost, the traveler will be responsible for the fares, charges, and other expenses incurred by the travel service provider, etc., associated with the reissuance of the coupons.

5. (5)   Please manage your valuables at your own risk. Our company, our staff, and tour conductors will not keep your valuables.

6. (6)   In the event of loss or forgetting of luggage due to customer carelessness, various costs associated with retrieving it, and various costs when searching for it at our company. , If there are various expenses required for separate action arrangements, the expenses will be borne by the customer. Also, in this case, please note that we will charge you even if the items left behind are not found.

7. (7)   For the convenience of our customers, we may guide them to a souvenir shop during sightseeing or pick-up service. Please purchase at your own risk. We cannot assist with exchanges or returns of products, so please be sure to check the product and receive the receipt to avoid any trouble.

24. Special Compensation

1. (1)   Company shall be liable under the provisions of Section 22(1)

   Regardless of whether or not, according to the attached special compensation regulations of the contract, while the customer is participating in our domestic recruiting type planning tour (hereinafter referred to as "during the tour participation"), due to a sudden and accidental external accident , for certain damages inflicted on the life, body, or baggage, the upper limit is 15 million yen for death compensation, 15 million yen for residual disability, and 20,000 to 20 yen as hospitalization compensation depending on the number of days of hospitalization. ¥10,000 to ¥50,000, depending on the number of days of hospital visits Compensation for damages related to personal belongings shall be limited to 150,000 yen per traveler. However, the limit is 100,000 yen for one or one pair of items subject to compensation.

2. (2)   In the event that the Company assumes the liability set forth in Section 22(1), this compensation shall be part or all of the damages owed by the Company. Appropriate.

3. (3)   Excursions (optional tours) planned and implemented by the Company for customers who are participating in the tour, and which are paid for separately. will be treated as part of the main travel contract.

4. (4) If the   itinerary stipulates a day on which you will not receive any travel services related to our arrangements, that fact and any If it is clearly stated in the contract document that compensation and condolence money will not be paid for damage to life, body or baggage due to an accident, the day will not be considered as part of the tour.

5. (5)   Damages suffered by the customer while participating in the tour are due to the customer's intentional acts, intentional violations of laws, receipt of services in violation of laws and regulations, illness, etc. , if not included in domestic recruiting type organized tours, skydiving, mountain climbing, bobsled, luge, hang-gliding, ultra-light planes, etc. during free activities, and other dangerous exercises similar to these If the accident is caused by an accident, the Company will not pay the compensation and condolence money in (1) of this paragraph. However, this does not apply when the relevant exercise is included in the domestic recruitment type planning travel itinerary.

6. (6)  We do not accept cash, marketable securities, credit cards, coupons, airline tickets, passports, licenses, visas, certificates of cards), various data and other similar items, and contact lenses, etc., which are excluded from compensation as stipulated in the separate special compensation regulations of the contract, no compensation for damages will be paid.

3 Even if there is a change in the order in which the travel services provided in the pamphlet, etc. or the plan are provided, if the travel services are provided during the trip, the Company shall not be liable for the compensation for the change. does not pay

1. (2)   The amount of change compensation payable by the Company shall be limited to the amount obtained by multiplying the travel price by 15% per travel contract per customer. In addition, if the amount of compensation for changes to be paid per travel contract per customer is less than 1,000 yen, the Company will not pay compensation for changes.

2. (3)   After the Company has paid the compensation for the change pursuant to the provisions of (1) of this paragraph, the Company shall be held liable under the provisions of Paragraph 22 (1) for the said change. If it becomes clear that a change will occur, the customer must return the change compensation fee for the change to us. In this case, the Company will pay the balance after offsetting the amount of damages to be paid by the Company under the provisions of the same paragraph and the amount of the change compensation to be returned by the customer.

3. (4)   If the customer agrees, the Company may provide goods or services of equal or greater value in lieu of paying the monetary change compensation.

(1) (2)

(3) (4)

(Five)

(6)

27. (1)

(2)

(3)

(Four)

(Five)

28. (1)

Communication contracts will also comply with the terms and conditions. “Card use date” as used in this paragraph means the date on which the Member and the Company should pay the travel fee, etc. based on the travel contract or perform the refund obligation. When applying for a telecommunications contract, the member shall provide us with the “name of the domestic agent-organized tour”, “departure date”, “membership number”, “card expiration date”, etc. A travel contract based on a communication contract shall be concluded when the Company issues a notice of acceptance of the application for the travel contract. However, if the Company issues a notice by means of an electronic consent notice such as e-mail, it shall be deemed effective when the notice reaches the customer. In the case of concluding a communication contract, due to the member's credit card being invalid, etc., the member settles part or all of the liability related to the travel fee, etc. in accordance with the card member agreement of the affiliated company. If it is not possible, we may refuse to conclude the travel contract. If payment by the credit card requested by the Member cannot be made due to credit reasons, etc., the Company will cancel the communication contract and the Member will be required to pay the travel fee in cash by the date separately designated by the Company. If payment is not made by the due date, a penalty fee equal to the cancellation fee in Clause 15 (2) will be charged.

Handling of personal information We will acquire personal information of travelers regarding the necessary items filled out in the application form submitted at the time of acceptance of the travel application or the necessary items described in the submitted traveler list. It is up to the customer to select the items of personal information to be provided to the Company, but if all or part of the personal information is not provided, contact with the customer or travel If we are unable to complete the necessary procedures for arranging services and receiving travel services, we may not be able to accept your travel application or request. In addition to using the personal information entered in the application form or the traveler's list for communication with the customer, we will use the travel service provided by the travel service provider for the trip you have applied for. Provision of travel services to the extent necessary for the procedures for making arrangements and receipt of such travel services, and to the extent necessary for insurance procedures to cover the liability of the Company under the travel contract and insurance to cover expenses in the event of an accident. We will provide the customer's name, gender, date of birth or age, address, and contact telephone number to institutions, insurance companies, etc. by sending them in advance by electronic means. When applying for a travel contract, we will obtain the traveler's consent to the provision of such personal data. 1.Information on the products and services of companies affiliated with us that are necessary for travel, such as travel insurance, 2.Information on our products and campaign information, 3.Market analysis for developing better travel products, 4. We may use your personal information for the purpose of requesting your opinions and impressions after participating in the trip, 5 requesting questionnaires, 6 providing special services, and 7 creating statistical materials. For the safety of the trip and the reliable receipt of the travel services provided by the travel service provider, the Company shall provide the name of the person responsible for the contract and the traveler selected by the person responsible for the contract if the person responsible for the contract does not accompany the traveler. We will provide your travel service provider with a phone number that you can contact during your trip. We ask for the personal information of the domestic contact person during the customer's trip in case of injury or illness during the trip. This personal information will be used when we recognize that it is necessary to contact the domestic contact person in the event that the customer is injured or sick. The customer shall obtain the consent of the domestic contact to provide the personal information of the domestic contact to the Company.

Safety information for chartered bus operators, etc. For safety information for chartered bus operators, please refer to the "Ministry of Land, Infrastructure, Transport and Tourism Automobile Comprehensive Safety Information" and "Japan Bus Association Chartered Bus Safety Evaluation Certification System".

Ministry of Land, Infrastructure, Transport and Tourism Automobile Comprehensive Safety Information

http://www.mlit.go.jp/jidosha/anzen/

Public Interest Incorporated Association Japan Bus Association chartered bus safety evaluation certification

http://www.bus.or.jp/safety/ Charter buses for travelers at the time of departure (at the place of dispatch), at the end of the trip, and during the trip in accordance with the provisions of the Travel Agency Law Enforcement Guidelines. Regarding boarding and disembarking places, it is not possible to select a place where the safety of travelers is not sufficiently ensured. For the safety of travelers, please fasten your seat bell while the chartered bus is operating. We ask for your understanding and cooperation regarding driver breaks during the trip based on the regulations of the Labor Standards Bureau of the Ministry of Health, Labor and Welfare.

Change for which we pay change compensation

Per case rate (%)

before the trip starts

After starting the trip

1. (1) Change the start date or end date of the tour described in the contract document

2. (2)   Change of destinations of tourist attractions or tourist facilities (including restaurants) to be entered as stated in the contract document and other travel destinations

3. (3)   Changing the class of transport facility or equipment described in the contract document to one with a lower fee (the total amount of the changed class and equipment fee is the contract (Limited to cases where it falls below that of the class and equipment described in the document.)

4. (4)   change in the type of transport agency or company name stated in the contract document

5. (5)   Change to a different flight at the airport in Japan that is the starting point of the trip or the airport that is the ending point of the trip as stated in the contract document

6. (6)   change to a connecting flight or transit flight between Japan and outside Japan as stated in the contract document

7. (7) Change the type or name of the accommodation facility described in the contract document

8. (8)   changes in the type of guest rooms, facilities, views and other room conditions of the accommodation facility as described in the contract document;

9. (9)   Of the changes listed in the preceding items, changes to matters described in the tour title of the contract document.

1.5 1.0

1.0

1.0 1.0

1.0

1.0 1.0

2.5

3.0 2.0

2.0

2.0 2.0

2.0

2.0 2.0

5.0

Note 1 “Before the start of the trip” refers to the case where the traveler was notified of the change by the day before the start date of the trip, and “after the start of the trip” means the change was notified to the traveler after the day of the start of the trip. It means the case.

Note 2: If a final document is delivered, this table shall apply after replacing the term “contract document” with “final document”. In this case, if there is a change between the content of the contract document and the content of the final document, or between the content of the final document and the content of the travel services actually provided, each change shall be It will be treated as one case.

Note 3 If the transportation related to the changes listed in (3) and (4) involves the use of accommodation facilities, one night will be treated as one case.

Note 4: Regarding the change of the company name of the transportation company listed in (4), it does not apply when the grade or equipment is changed to a higher one.

Note 5 Even if multiple changes listed in (4), (7), and (8) occur within one boarding ship, etc. or one overnight stay, they will be treated as one change per boarding ship, etc. or one night stay.

Note 6: Regarding the changes listed in (9), the rates from (1) to (8) will not be applied and will be based on (9).

25. Itinerary Guarantee (2) (1) The Company reserves the right to make important changes to the itinerary listed in the left column of the following table (

Except for the changes listed in 123 of ) occurs, we will pay to the customer within 30 days counting from the day after the tour end date the amount obtained by multiplying the tour price by the rate shown in the right column of the same table. However, this shall not apply if it is clear that the Company will be liable for such change under the provisions of Clause 22(1).

1 In the case of changes due to the following reasons, our company will not pay change compensation. (However, if the change is due to a shortage of seats, rooms, or other facilities at the travel service provider even though the service is being provided, a change compensation fee will be paid.)

1. 1.   natural disasters, including bad weather that interferes with the itinerary

2. 2.   Senran

3. 3.   Riot

4. 4.   Government Order

5. 5.   Suspension of travel service provision by travel service provider due to flight cancellation, interruption, suspension of service, etc.

6. 6.  Provision of transportation services not based on the original operation plan, such as delays and changes in transportation schedules

7. 7.  necessary to ensure the safety of life or body of travel participants

(3) (4)

26. Travel conditions with customers who enter into a travel contract through a communication contract

The Company shall accept payment from a card member (hereinafter referred to as "member") of a credit card company affiliated with the Company (hereinafter referred to as "affiliated company") to pay travel fees, cancellation fees, etc. payment (hereinafter referred to as the "Communication Contract")".

29. Reference date for travel conditions and travel fees Travel conditions and travel fees are based on the date specified in the pamphlet, etc. or plan.

30. Travel Accident Insurance If you become ill or injured during your trip, you may be required to pay a large amount of medical expenses, transportation expenses, etc. In order to cover these medical expenses, transportation expenses, death, residual disability, etc., we recommend that you take out a sufficient amount of travel accident insurance yourself.

31. Miscellaneous
(1) Please strictly observe the meeting time. Our company is responsible for traffic jams, etc.

Participating in a trip that is late for the meeting time regardless of reasons attributable to

We will not be held responsible for any failure to do so.

1. (2)   Excursions (optional tours) implemented by travel agencies, etc. at travel destinations are not covered by the itinerary guarantee under Article 25.

   yeah.

2. (3)   In the event of an accident, etc. during the trip, immediately notify the final date of the trip.

   Please notify the contact information provided in the itinerary, etc. If there are circumstances that make it impossible to notify, please notify us as soon as the circumstances disappear.

3. (4)   In the unlikely event of an accident, road conditions such as heavy snow, or other unavoidable reasons, the return may be delayed, and a taxi or overnight stay may be required. The Company will not respond to such requests. In addition, we will not accept any compensation for shortening the time spent at the destination.

4. (5)   Regarding points and benefits such as member's cards issued by hotel chains, etc., inquiries and registrations related to the same service should be provided by the customer himself/herself. Please check with your institution.

5. (6)   Baggage will be transported by the relevant transport agency, and we will act as a proxy for the transportation agency.

6. (7)  We will not reschedule your trip under any circumstances.

Domestic Recruitment Type Organized Tour Contract Transaction Terms and Conditions Explanation Document 《Common Matters》 20190125 4